How to Achieve Continuous Process improvement?

 Disruptive Innovation starts with rethinking the approach.

 See how a soap factory Solved its Problem!

'Think Improvement' is a 4 part E- learning series designed for knowledge professionals enabling process driven organization. 

Thinking Skills for Process Improvement 

Inspire- Empower-Impact




Best Practices 





Who is it for?

BPO, KPO, Data Centers, Process driven organizations, Back offices, Captive processing centers, Shared Services,Outsourcing delivery.

Per User

Turnkey: With Hosting and Reporting 

upto 500 users

minimum signup :100 users

  • No Administrative Headaches- Just Access the Reports from the fully featured LMS.

Rs 20,000

@ Rs 200/user

Pay with credit card.

Self Hosted

Plug and Play with your Existing LMS

Unlimited Users

* of 1 company 

  • SCORM/TIN CAN compliant module
  • Support During Integration 

Rs 200,000

5 Year Liscence

Pay with credit card.


International class e- learning program

Easy bite sized concepts -Newbie friendly

Real life examples from contemporary organizations 

Engaging conversational style

Focused on applied behaviors

Aligned to corporate culture and ecosystem

What metrics will the 'Think Improvement' Program Impact?

Reduction in escalations

Dollar impact savings for the client

Productivity increase

Quality metrics

Average handling time 

Employee Satisfation


"Newbie friendly: the best part about this program  is that it does not assume or require any specific experience or orientation to quality , the concepts are simple and powerful to ignite the passion for driving improvement. "

Methodology & Approach 

Inspire- Empower-Impact

The IKAC Approach

Interactive & Conversational 

Are we going to learn six sigma tools , Lean Tools or Kaizen ….in this training program ?

Is your organization relying on Traditional  Six Sigma Approach to keep your process continuously improving 

Here is what you need to know!

  • Six Sigma was designed for assembly line production of 30 years back, at its core it loses its relevance to today’s more fluid processes that are run not by machines but by people.
  • It is a more expensive approach in terms of time and resource requirement to launch, train, and follow the process and close. Today’s businesses need results,quick.
  • Traditional approaches work on exclusive group approach, which is monitored, what organizations need today is a more inclusive approach where everyone participates.
  • Learning curve is complex, training is fairly technical, and it takes time. we need something that is inclusive with short learning curve.
  • Traditional approaches are initiative driven, its impact is also short term, and it’s not designed for evergreen, all weather operation.
  • Puts process in the center, and tools govern the outcome, today’s organization needs an approach that puts people in the center and tools to help achieve the outcome.
  • Traditional approach is under pressure to deliver big improvements and dollar impacts, often overlooking the value of lots of small improvements and big impact.

Organizations depend on old school mechanistic approach to achieving process improvements that are expensive and ineffective. the workforce of the millennials need a different ecosystem...

Disruptive approach to achieve Continuous Process Improvement on Auto Pilot- here is HOW!!

Empower the people to lead improvements in their work space. 

Make  Process Improvement process automated, intuitive, fun and Evergreen. 

Move your people with critical mindsets and motivation more than tools to achieve sustainable change.

Dheeraj LuthraVP - Moody's

​The great thing about Think Improvement is that isn't a bunch of recycled six sigma stuff from 10 years ago.

It is the Fresh,  more relevant  approach to driving process improvement in today's time and context.

Think Improvement Program is the 

'Mental Boot Camp for Knowledge Professionals' 

VP-Operations Captive Shared Services Centre

This is really what I was looking for my teams, an absolute must package for knowledge organizations determined to excel.

We are constantly under pressure from clients to improve our processes. I have gone through the program it looks like it can deliver just what we need. 

Customization & Branding Possible

Add your context and inspire with your stories- make it truly your own.

NO LMS -NO Problem 

'Think Improvement' comes with a reporting solution giving you the power to track progress and score in real time. 

Think Improvement is available as a standard SCORM ,Tin Can compliant module that are plug and play with any standard LMS.

Here's a breakdown of the entire Think Improvement curriculum:


Automation decreases the process delivery time and increases quality. It’s not just about designing Macros or writing VB scripts. It’s about developing a mindset to identify redundancy in processes, by identifying repetitive and non-value adding tasks. ‘Think Technology’ does just that. It empowers you with the mindset knowledge professionals need, to identify opportunities for technology integration.

How Can Businesses ensure they are..

leveraging technology to keep their processes in top shape?

The answer is to apply 'Think Technology'!

In this training learners will be able to:

  • Understand what it means to think technology and appreciate its importance
  • Understand the enablers to Think technology and apply them to processes 
  • Come up with high impact ideas to apply technology to their processes 


Great ideas are like saplings, they have to be nurtured, and built upon, for that Ideas have to be made transaction ready. Only the mindset of an empowered professional can take this idea to fruition, 'Think Best Practices' does just that! It builds the necessary paradigm in the learners to appreciate, seek , leverage and contribute ideas that can create a difference and gives them tools to do that.

How can businesses ensure that they are..

Able to capitalize on every idea that has an impact on their business ?

The answer is to apply 'Think Best Practices'

In this training you will learners will be able to:

  • Appreciate the importance of using best practices as a tool for success.
  • Identify where you can find and look for best practices.
  • learn the process of adapting , contributing and sharing  best practices and put them in action.


Ability to realistically measure up processes against any other for focused business relevance is a key source for breakthrough ideas and approaches. The 'Think Benchmarking' program is a paradigm builder for the learner to get excited about measuring up processes and deriving insights that can impact their own process.

How can businesses know..

how good their processes measure up to others, and how to leverage the best which is out there? 

The answer is to apply 'Think Bench Marking' 

In this training, Learners will be able to: 

  • Appreciate the importance of the benchmarking concept and its power to drive process improvement.
  • Learn about the types of benchmarking , what to benchmark and whom to benchmark against.
  • Learn the process of Bench marking and apply it to their own process.


Intelligence is hidden in the smallest of data items, it's astounding to learn how data intelligence is helping organizations make winning moves in the market and in their processes. 'Think Analytics' is about firing up the imagination of learners to find out hidden patterns in the business that can uncover valuable insights about your business.

How can businesses ensure ....

they are aware of all patterns that are governing their business environment and are using these valuable insights to modulate their strategy.

The answer is to apply 'Think Analytics'

In this training you will learners will be able to:

  • Understand what is analytics and its application to all parts of  business.
  • Use analytics to make predictions by turning data into valuable, actionable information.
  • Understand various statistical tools such as, descriptive statistics, inferential statistics and classification and segmentation to enable you to apply analytics to your work.

Everything Is Broken Down Into Step-By-Step Bite Sized Chunks

The problem with most programs is that you get so much information it's very easy to get overwhelmed and not know where to start or how to implement things..

One of the most important parts of Think Improvement is how it is designed.

The training is intentionally broken down into 4 different modules — and each module you learn ONE new Improvement habit and how to implement it in your business process.

We are literally building your business process improvement idea vault. As you go through this program, because each module is independent of other modules, so you never get overwhelmed and you are implementing the tools as you go through it.

Invest in building capability

+91 9999219698

Biggest bang for your buck ....when it comes to Process Improvement Training.

Invest in building capability

+91 9999219698

Continue in the Cloud 

The Pursuit for improvement NEVER ENDS.

That’s why with this program your learning never ends. Apart from the 4 ELearning programs, learners receive more inspiration, stories, tips, techniques from the world of process improvement.

Book Your Free Preview

Test drive with your ​team to see how well it will work for you!

'Today knowledge has power. It controls access to opportunity and advancement.'

Peter Drucker

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+91 9999219698