Learn the nuances of flawless Telephonic communication.
A definitive guide to communicate effectively verbally over the telephone or video calls.
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Corporate Online Training Courses on Gamified LMS with Certificates.
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Why This Training?
Verbal communication is the most powerful leverage a professional has to articulate ideas, respect others, build rapport and inspire action , this training will help master verbal communication.
Corporate professionals who work in teams or have to manage effective relationships at work
Junior to Mid level
Communicate Effectively at workplace. Master communication and Leadership skills| E learning courses in India | Off the Shelf E learning for LMS with Certificates on Gamified Mobile Learning App for Corporate HR Online Employee Training.
Communications through Telephone
Tips to satisfy customers over the telephone
Tips to improve your non-verbal communication
Strategies to deal with a difficult caller
This Training will help answer these questions for the learners:
How to satisfy customers over telephonic conversations?
What are the basic tips you should keep in mind while conversing with a customer on the telephone?
What are some of the basic tips to enhance the non-verbal component of your telephonic conversation?
Why non-verbal communication plays a significant role in telephonic conversations?
How do you deal with a difficult and abusive caller/customer?
What words should you use in order to calm an angry customer?
Some Screen Shots from the Training
Want Expert Help in Designing your Intervention !
Aman Deep Dubey
Aman is Chief Learning Strategist at Learn Tech, the Learning Design Studio,
he is recognized as top 20 most promising L&D consultants and Author of best rated book on Gamification on Amazon Kindle.
Aman has over 15 years of experience designing organization training interventions
ADD TO CART
Turnkey: With Hosting and Reporting
upto 500 users
minimum signup :100 users
- No Administrative Headaches- Just Access the Reports from the fully featured LMS.
@ Rs 200/user
Pay with credit card.
Plug and Play with your Existing LMS
* of 1 company
- SCORM/TIN CAN compliant module
- Support During Integration
5 Year Liscence
Pay with credit card.
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