Learn to Deal with conflicts effectively at workplace.
A definitive guide for todays professional to get the most out of conflict situation.
- REal World Skills
Why This Training?
Managing Conflicts is Key skill required to build an effective and enjoyable relationships at workplace. this training will help you get the right mindset and techniques to get more from your relationships art workplace.
Corporate professionals who work in teams or have to manage effective relationships at work
Junior to Mid level
Section 1 :
Why Conflicts Happen? Causes Of Conflicts
- Why Conflicts Happen?
- Conflicting Values
Section 2 :
Reactions To Conflicts How To Avoid Them
- Reacting To Conflicts
Section 3 :
Strategies For Resolving Conflicts
- Resolving Conflicts
- Steps For Resolving Conflicts
- Setting The Stage
- Building Rapport
- Identifying The Problem
- Resolving The Conflict
- Advanced Strategies For Getting Cooperation
Section 4 :
Applying Conflict Management Skills To Avoid Conflicts
- Applying Conflict Management Skills
This Training will help answer these questions for the learners:
- 2 colleagues have an argument as one employee needs an urgent leave whereas, the superior needs the employee to be there as there is an urgent meeting. What would be the correct way to deal with such a conflict?
- How to identify the common reactions to conflict?
- How to identify some of the probable causes of conflict?
- How to avoid conflict?
- What according to you would be some useful strategies to resolve conflicts effectively?
- What are some conflict management skills?
- How to apply conflict management skills?
- An employee asked for two days of leave from his supervisor and he declined. He really needs the leave and wants to discuss it with his supervisor. What would be the right way to approach this situation so as to avoid any conflict build-up?
Some Screen Shots from the Training
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5 Year Liscence
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